A single occasion involving contact between a PATIENT or his/her proxy and one or more members of a professional staff group discipline from a Professional Staff Group Department, including paid support staff working for a professional staff group discipline.PATIENT or his/her proxy, and one or more members of a professional staff group discipline or relevant staff group for community service. Contacts with proxies count as face-to-face contacts only if the contact is in lieu of the contact with the client, and the proxy is able more effectively than the client to ensure that specific professional advice devised for the client is followed. This is most likely to be the case where the client is unable to communicate effectively say for an infant, or for a PERSON who is mentally ill or learning disabilities.
For Professional Staff Group Services, face to face contacts comprise both:
|a.||Attendances lasting from the arrival to the departure of the PATIENT|
|b.||Visits lasting from the arrival to the departure of professional staff group staff|
One or more members of the professional staff group discipline may be in contact with one or more PATIENTS at the same time and PATIENTS may be seen in association with staff from other disciplines. Contacts should be recorded as follows:
|a.||If one or more staff of the same discipline are in contact with one PATIENT at the same time, this should be recorded as one face to face contact|
|b.||If staff see a PATIENT with staff of other disciplines, this should be recorded as one face to face contact for each discipline involved|
|c.||If one or more staff of one discipline are in contact with a group of PATIENTS at the same time, each PATIENT should be recorded as one face to face contact|
|d.||If staff from different disciplines are in contact with a group of PATIENTS at the same time, each PATIENT should be recorded as one face to face contact for each discipline involved|
For physiotherapy, it may not be practical to collect data about all face-to-face contacts; however as a minimum, initial contacts and first contacts in financial year should be recorded.
For occupational therapy, the contact duration should be recorded in half-hour units.
If the PATIENT is currently subject to a Mental Health Care Spell and the member of the professional staff group discipline in contact is also their allocated care programme approach care coordinator then a Face To Face Contact CPA Care Coordinator should also be recorded.
Note: When face-to-face contacts are used for attributing professional staff group costs to MAIN SPECIALTIES, it will be necessary to distinguish between those contacts by PATIENTS using a Hospital Bed, attenders at Consultant Clinics and attenders at Day Care Facilities.
This supporting information is also known by these names:
|plural||Professional Staff Group Contacts|