Ambulance Services Monitoring Data Set (KA34) Overview

This return is out of date therefore the information should not be used.

Contextual Overview
Collection and Submission of the Ambulance Services Data Set (KA34)
Synopsis of the Ambulance Services Data Set (KA34)

Part 1

Emergency and Urgent Calls: 
 The following are sub-divided by RESPONSE CATEGORY A, B and C.
01Total number of emergency and urgent calls received;
02The number of TRANSPORT REQUEST INCIDENTS that resulted in an Emergency Response arriving at the scene of the incident. For RESPONSE CATEGORY A calls, the total of lines 04 and 05 should equal this total;
03The number of TRANSPORT REQUEST INCIDENTS that resulted in an Emergency Response arriving at the scene of the incident within 8 minutes (not required for RESPONSE CATEGORIES B or C calls);
04The number of TRANSPORT REQUEST INCIDENTS where, following the arrival of an Emergency Response, the control room subsequently decided that no Emergency Ambulance was required (not required for RESPONSE CATEGORY C calls);
05The number of TRANSPORT REQUEST INCIDENTS that resulted in an Emergency Ambulance able to transport a PATIENT arriving at the scene of the incident (not required for RESPONSE CATEGORY C calls);
06The number of TRANSPORT REQUEST INCIDENTS that resulted in an Emergency Ambulance able to transport a PATIENT arriving at the scene of the incident within 19 minutes (not required for RESPONSE CATEGORY C calls).;
07The number of calls resolved through telephone advice only (not required for RESPONSE CATEGORIES A or B calls).

Part 1 Additional Guidance

Part 2

Patient Destinations: Emergency and Urgent: 
08Total number of emergency and urgent PATIENT TRANSPORT JOURNEYS to ACCIDENT AND EMERGENCY DEPARTMENT TYPES 1 and 2, sub-divided by RESPONSE CATEGORIES A, B and C.
09Total number of emergency and urgent PATIENT TRANSPORT JOURNEYS to ACCIDENT AND EMERGENCY DEPARTMENT TYPES other than types 1 and 2, sub-divided by RESPONSE CATEGORIES A, B and C.
10Total number of PATIENTS treated at the scene only, sub-divided by RESPONSE CATEGORIES A, B and C.

Part 3

Patient Journeys: Non-Urgent: 
11Total number of non-urgent journeys sub-divided into Special Transport Requests and Planned Transport Requests.

Only the first Emergency Ambulance to arrive at the scene of the TRANSPORT REQUEST INCIDENT should be included in lines 05 and 06 where more than one Emergency Ambulance has been despatched.

Timing of Emergency Response Times

In order to calculate the response time, the 'clock starts' at the TRANSPORT REQUEST CALL CONNECT TIME and the 'clock stops' on the TRANSPORT REQUEST FIRST RESPONSE ARRIVAL TIME or the AMBULANCE ARRIVAL TIME at the scene of the TRANSPORT REQUEST INCIDENT.

An Emergency Response within 8 minutes means 8 minutes 0 seconds (i.e. 480 seconds) or less. Similarly, 19 minutes means 19 minutes 0 seconds or less.

Cross-border Transport Requests

A TRANSPORT REQUEST/TRANSPORT REQUEST INCIDENT that crosses more than one Ambulance Service's boundary should be reported by only one Ambulance Service.

Each NHS Ambulance Service is responsible for reporting on the performance of all Emergency Transport Requests for which it receives the initial TRANSPORT REQUEST. This includes TRANSPORT REQUESTS received by an Ambulance Service that relate to TRANSPORT REQUEST INCIDENTS occurring outside its recognised boundary and TRANSPORT REQUESTS relating to TRANSPORT REQUEST INCIDENTS within or outside its boundary that are subsequently transferred to another Ambulance Service for response.

An Ambulance Service should not report, or report on the performance relating to, any TRANSPORT REQUEST INCIDENT where another Ambulance Service received the initial TRANSPORT REQUEST, even if the TRANSPORT REQUEST was transferred to and dealt with by that Ambulance Service. NHS Trusts responsible for dealing with any cross-border TRANSPORT REQUESTS should advise the NHS Trusts who received the initial TRANSPORT REQUEST of all appropriate clock times for performance reporting purposes.

Where an NHS Ambulance Service asks another NHS Ambulance Service to undertake a TRANSPORT REQUEST on its behalf, the responsibility for dealing with the TRANSPORT REQUEST in the most appropriate way passes to the receiving Ambulance Service once it has accepted it.

Air Ambulances

Air Ambulances are managed locally by Ambulance Services and financed through charitable funding. Any PATIENT TRANSPORT JOURNEY provided by air Ambulance should, therefore, not be included in the Ambulance Services Data Set (KA34).